Not unless they’re BAFE qualified, as there are strict regulations to follow, and liability due to inadequate levels of fire protection is always the property owner/ management team’s concern, especially since the Grenfell tragedy. If occupants are injured or worse, due to inadequate fire protection, prosecution and imprisonment are highly probable outcomes.

This extends beyond the design/ installation of detection points, to encompass:

• Cabling Type (Correct amount of fire protection, in accordance with property type),
• Cabling Methods (i.e. fire retardant fixings at specified distances, within specific areas to prevent escaping occupants from being caught up in cabling which has had its fixings melt away, as a result of not being fire-rated – causing liability concerns, once investigated by the authorities if injury or worse was a result of this oversight)
• Sound Awareness created by the system (specified decibels, in each corner of each room to ensure all occupants are made aware of a fire)
• Cause & Effect (i.e. what needs to be triggered when a fire alarm is triggered, this can encompass: Fire Brigade Response – which only approved/ regulated organisations can offer, Lifts being disabled, Access Control doors to release upon fire alarm activation, Gas shut off valve to be activated and more…)
• Correct/ Approved Commissioning & Documentation Procedures

• A Fire Risk Assessment (especially for commercial sites & HMO’s)
• Your local fire brigade (Carry out an assessment)
• Telcam’s internal, qualified design team (fastest process, with free design & details within 24 hours – suitable for most sites; commercial & residential – contact us for more information) Book a Fire Risk Assessment here.

Faults are usually caused by faulty detection points, water leaks from the floor above, a broken cable or connection, or a faulty control panel. Telcam’s fault diagnostics are not charged by an hourly rate, allowing you to focus resources elsewhere and be sure to receive a guaranteed result for the price of a single visit, as soon as possible.

YES. Like all life safety systems, the fire alarm holds a very important role in awareness & successful evacuation. The system actually needs to be maintained on a 6 monthly basis in accordance with BS5839, in which our engineers must test the following:

• Check if the fire alarm detection points (i.e. smoke detectors/ heat detectors) & call points are all signalling to the fire alarm when triggered (using approved test equipment & procedures only)
• Check if the fire alarm then signals the activation to the rest of the premises (via sounder circuits) & relevant protocols are triggered (i.e. fire brigade response, lifts are grounded for safety, gas valves are shut off, access controlled doors are released, AOV is signalled to open & ventilate the smoke created from a fire)
• Check if the backup batteries are capable of supporting the system for the required amount of time, in accordance with BS5839 (via specialised test equipment & calculations)
• Address any system faults, to ensure there aren’t any sensors which may not be working or may be installed in the wrong positions (you’ll be made aware of these issues via our site report & a phone call immediately)

After the above has been completed to BS5839 standards. We will issue you a maintenance certificate, clearing you of any liability concerns in relation to the operation of the fire alarm until the next service is due.

Our prices for fire alarm maintenance visits are amongst the most cost-effective in the industry. Contact us for information on our fixed rate.