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FIRE ALARM Systems

Achieve Certification & Maintain A Safe Environment

Across London, Greater London & surrounding areas, our fire alarm services have been assisting properties with fire alarm maintenance. Make sure your property is secure 24 hours a day, seven days a week, and you’ll have peace of mind every day.
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FIRE ALARM Systems

Achieve Certification & Maintain A Safe Environment

Across London, Greater London & surrounding areas, our fire alarm services have been assisting properties with fire alarm maintenance. Make sure your property is secure 24 hours a day, seven days a week, and you’ll have peace of mind every day.
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OUR ACCREDITATIONS

For good reason, fire alarm systems are required in all multi-tenanted establishments (residential or commercial). They are your home’s or property’s first line of defence when it comes to fire protection.

THERE ARE MANY BENEFITS TO EARLY FIRE DETECTION IN YOUR PROPERTY, SUCH AS:
  • Fire on a small scale (starting stages) can be effectively managed in most situations via the use of a fire extinguisher.
  • Saving your valuables from damage
  • Time to escape or evacuate effectively and safely.
  • Time to call the emergency services (in most cases, fire alarm systems can be linked directly to the fire brigade to ensure the fastest possible response).

 Fire extinguishers are an essential piece of fire safety equipment along with other types of fire alarm systems.

There are many options to choose from to effectively combat the various risks a site can present (fire risk assessment is recommended). Some of the benefits of fire extinguishers and fire include:

  • Minimising damage to your property
  • It helps to create an effective escape route if necessary.
  • Buying time prior to fire brigade rescue if necessary.
Emergency Lighting:

Emergency lighting systems are another vital aspect of fire safety design. In many incidents, when a fire takes place, building electricity supplies turn off. Because of these situations, emergency lighting systems guide the way to safety and provide the necessary illumination to assess your surroundings and make a logical decision.

Building Design—Fire Strategy:

If your property is being built, refurbished, or redesigned, fire safety is an important consideration to make. Through building control and your local fire brigade, we will ensure you have the “bare minimum” in place. It is down to you, as the responsible person/organisation, to ensure parameters such as staff/resident inductions and training are conducted in line with the site fire safety plan, which should be in place. A fire risk assessment is highly advised.

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    FREQUENTLY ASKED QUESTIONS

    Not unless they’re BAFE qualified, as there are strict regulations to follow, and liability due to inadequate levels of fire protection is always the property owner/ management team’s concern. Especially since Grenfell. If occupants are injured or worse, due to inadequate fire protection, prosecution and imprisonment is a highly probable outcome.

    This extends beyond the design/ installation of detection points, to encompass:

    • Cabling Type (Correct amount of fire protection, in accordance to property type),
    • Cabling Methods (i.e. fire retardant fixings at specified distances, within specific areas to prevent escaping occupants from being caught up in cabling which has had its fixings melt away, as a result of not being fire-rated – causing liability concerns, once investigated by the authorities if injury or worse was a result of this oversight)
    • Sound Awareness created by system (specified decibels, in each corner of each room to ensure all occupants are made aware of a fire)
    • Cause & Effect (i.e. what needs to be triggered when fire alarm is triggered, this can encompass: Fire Brigade Response – which only approved/ regulated organisations can offer, Lifts being disabled, Access Control doors to release upon fire alarm activation, Gas shut off valve to be activated and more…)
    • Correct/ Approved Commissioning & Documentation Procedures
    • A Fire Risk Assessment (especially for commercial sites & HMO’s)
    • Your local fire brigade (Carry out an assessment)
    • Telcam’s internal, qualified design team (fastest process, with free design & details within 24 hours – suitable for most sites; commercial & residential – contact us for more information)

    Faults are usually caused by faulty detection points, water leaks from the floor above, a broken cable or connection, or a faulty control panel. Telcam’s fault diagnostics are not charged by an hourly rate, allowing you to focus resources elsewhere and be sure to receive a guaranteed result for the price of a single visit, as soon as possible, as it’s to our benefit!

    YES. Like all life safety systems, the fire alarm holds a very important role in awareness & successful evacuation. The system actually, needs to be maintained on a 6 monthly basis in accordance to BS5839, in which our engineers must test the following:

    • Check if the fire alarm detection points (i.e. smoke detectors/ heat detectors) & callpoints are all signalling to the fire alarm, when triggered (using approved test equipment & procedures only)
    • Check if the fire alarm, then signals the activation to the rest of the premises (via sounder circuits) & relevant protocols are triggered (i.e. fire brigade response, lifts are grounded for safety, gas valves are shut off, access controlled doors are released, AOV is signalled to open & ventilate the smoke created from a fire)
    • Check if the backup batteries are capable of supporting the system for the required amount of time, in accordance to BS5839 (via specialised test equipment & calculations)
    • Address any system faults, to ensure there aren’t any sensors which may not be working, or may be installed in the wrong positions (you’ll be made aware of these issue via our site report & a phone call immediately)

    After the above has been completed to BS5839 standards. We will issue you a maintenance certificate, clearing you of any liability concerns in relation to the operation of the fire alarm until the next service is due.

    Our prices for maintenance visits are amongst the most cost-effective in the industry. Contact us for information on our fixed rate.

    OUR CUSTOMER REVIEWS SPEAK FOR THEMSELVES

    Noel Purcell
    2023-03-10
    Excellent response to my query and solution well pleased
    Savannah Senior
    2023-01-27
    Absolutely amazing service from John. My car failed its MOT and needed quite a bit of work done (which Halfords didn’t do, they recommended John). I would highly recommend using him and will definitely be calling him again if I have problems in future!! Speedy service - dropped my car after the failed MOT at 5pm yesterday and was ready to collect at 14:30 today Kind - John took my car back to the Halfords for the MOT re-test which was so generous and saved me a lot of time going back and forth Quality service - my car drives completely differently, I was shocked at the improvement. It has been taken to multiple mechanics who haven’t been able to fix the problem. I feel like I have a brand new car (honestly!) Reasonably priced -great pricing for the amount of work that was done! Thanks John @ Telcam Security
    Immy Beadon
    2022-12-13
    John at Telcam has been great since I first took my car with water damage to my amp and was able to source the item fast and worked around my busy work schedule. They also saved me money compared to Land Rovers costs for products and labour! I have since then have other work done on my car with John and I have to say they are not only realible, but the service is 100% and I now will never ever go elsewhere! I highly recommend Telcam to anyone in Ealing & Hanwell. Thank you John & team – From Kelly G
    Scott Fenton
    2022-06-17
    Went for a revisit recently, top notch service again. John was great. Had a digital speedo and boot lock problem with a Citroën. Diagnosed immediately, WhatsApp images sent to me on my phone to show the problem and fixed same day. Top service, would recommend. Also their workshop was impeccable too, i think that shows their level of professionalism. Thank you John and team.
    Zak Dada BEM
    2022-02-24
    I have been using Tel Cam for a number of months for vacant properties and they have been nothing but professional and excellent during this time. They respond very quickly and alert me when there are any issues. Their prices are very competitive and they are able to install devices very quickly and work around any issues. They address my concerns perfectly. I can specifically recommend my contact, Carlos Dhunay, for his assistance.
    Sandra Dwyer
    2022-01-09
    I had my car repaired by one of the owners.John and his colleague,they were very helpful.Very professional and delivered great customer care.Would highly recommend this business to tend to your car needs.
    Külli
    2021-12-30
    I was recommended this place and I did not disappoint. John truly is the best. He single handedly installed an motorcycle alarm and used an instructor manual which was in Russian. He was competent, quick, he did the job really well. Hid all alarm parts, used similar isolating tape as original. Really neat job. Would definitely recommend him! He truly is the master of electronics. He took a job which many would not dare to take. I am really happy. Thank you!!! -German

    NSI GOLD APPROVED INSTALLATION

    When you are choosing a Security System to protect your family, home or business – ensure you choose the best. We are a NSI Gold registered company ensuring the highest standards. This level holds the greatest perceived value in the security industry by the police, fire and rescue services and insurance companies. NSI approval is only given to those companies that can consistently meet NSI’s exact standards.

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    OUR CLIENT CASE STUDIES

    THE KENSINGTON HOTEL
    LONDON
    I contacted Telcam Security Systems to help with our Recording System faults. They were very prompt, knowledgeable and ready to answer every question. The recording system was upgraded, and they carried out an excellent job with a very short lead time & tidied the previous setup at no extra charge. We also asked them to investigate an issue with the AV system with great success, and they have been our preferred supplier since. I would highly recommend them.

    PETER RESI
    CHIEF ENGINEER
    FENTON CIVIL ENGINEERING
    We have been using Telcam Security Services for our CCTV System for the past year on a recommendation from another one of our suppliers, they took over from a previous contractor and have gone above and beyond to meet our requirements. Telcam are extremely professional, reliable & have an extensive knowledge & I wouldn’t hesitate to recommend them onto further clients/suppliers.

    VICKI PRYER
    OFFICE MANAGER
    The MARYLEBONE HOTEL
    LONDON
    Telcam have provided a fast and efficient service both in communication and attendance that is unfortunately rarely seen in this day and age. The work is carried out professionally, with clear knowledge and expertise. Carlos has been fantastic to communicate with and I am very happy to recommend Telcam to all.

    ALASDAIR WILSON
    QUALITY & COMPLIANCE MANAGER
    OLIVER CONNELL & SON LTD
    We started using Telcam 14 years ago, and haven’t considered an alternative supplier since. Telcam’s ‘unlimited free callouts’ support cover, has allowed us to save a huge amount on callout/ maintenance fees over the years. The team is well organised, efficient & very easy to work with. They understand the needs & expectations of their clients, and consistently outperform. Would definitely recommend Telcam to all.

    GAJEN
    PLANT MANAGER
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